1. Information We Collect

• Name, email address, phone number, and address (when submitted through our contact or booking forms)

• Usage data including IP address, browser type, and pages visited (via cookies and analytics tools)

2. How We Use Your Information

• To respond to your enquiries and provide our cleaning services

• To send booking confirmations and service-related communication

• To improve our website and customer experience

• To send marketing communications (only if you’ve opted in)

3. Data Protection

We take data security seriously. Your personal information is stored securely and only accessible by authorised personnel. We do not sell, rent, or share your information with third parties except where required by law or for service fulfilment (e.g., appointment booking software).

4. Cookies

Our website uses cookies to enhance user experience and analyse website traffic. You can adjust your browser settings to refuse cookies or notify you when they’re used.

5. Your Rights

You have the right to:

• Access the data we hold about you

• Request correction or deletion of your data

• Withdraw consent to receive marketing communication

For any privacy-related queries, please contact us at: privacy@cleanverge.co.uk